Part-Time Visitor Experience Associate
Position Type: Part-Time (20-25 hours; weekend availability required)
Location: Norfolk, Virginia
About the Hermitage Museum & Gardens:
The Hermitage Museum & Gardens is a historic estate located on the bank of the Lafayette River in Norfolk, Virginia. Our unique combination of art, history, and nature provides a stunning backdrop for a variety of special events.
Job Summary:
Visitor Experience Associates (VEA) are knowledgeable public representatives of the Hermitage Museum & Gardens. VEA greet visitors, process sales transactions, give tours, provide general information to visitors, direct calls and inquires to appropriate staff members and provides general support as needed.
Responsibilities:
- Greets and engages visitors in a professional, warm and enthusiastic manner
- Is familiar with the museum’s history and collection to give guided tours of the museum to visitors
- Provides general information on hours of operations, directions, exhibitions, programs, and events
- Answers the main phone line, directs calls to appropriate staff and takes messages when needed
- Processes all transactions through registration systems to include (but not limited to) admissions, gift shop sales, event, and programming registration
- Distributes printed materials available including self-guided brochures, membership information, and updates on upcoming events
- Assists with the daily preparation and cleanliness of the galleries, front desk, and reception area to include the entry, admissions desk, and restrooms (both indoor and outdoor), cleaning of museum and gallery space
- Provides general support to full-time staff as needed and as assigned
- Completes pre-wedding and post-wedding duties
- Able to arm, disarm, and confirm the security of the Museum
Qualifications:
- Must be 18 or older
- Customer service experience
- Excellent communication skills
- Dependable transportation to and from the museum
- Strong cash handling skills
- Preferred background or interest in art, history, or hospitality
- Availability on weekends is required with weekday and evening shifts as needed
- Must complete a federal background check
- Ability to lift up to 25 pounds and stand/walk for extended periods.
Compensation:
- $16/hour
Please submit your resume and cover letter to bsease@thehermitagemuseum.org.
Part-Time and Seasonal Horticulture Assistant
Position Type: Part-Time (15 hours)
Location: Norfolk, Virginia
About the Hermitage Museum & Gardens:
The Hermitage Museum & Gardens is a historic estate located on the bank of the Lafayette River in Norfolk, Virginia. Our unique combination of art, history, and nature provides a stunning backdrop for a variety of special events.
Job Summary:
The ideal candidate will assist the Curator of Gardens and Grounds with basic grounds maintenance.
Responsibilities:
- Maintain gardens through weeding, mulching, and cutbacks when necessary.
- Assist with planting annuals, perennials, trees and shrubs in the fall, winter and spring.
- Trail maintenance includes re-mulching, clearing of branches and cutting back overhanging branches.
- Shoreline clean-ups include removing trash and treated wood that washes ashore.
- Invasive plant control includes digging out Ivy, Vinca and other invasive plants from various woodland areas.
- Watering plants in ornamental containers and newly planted trees and shrubs when necessary.
Qualifications:
- Ability to arrive at the Hermitage by 7am Monday through Friday
- A strong interest in plants and outdoor horticulture. Skills and knowledge of horticulture will be acquired on the job. Horticulture students are encouraged to apply
- Ability to lift up to 25 pounds and stand/walk for extended periods in a variety of outdoor/indoor conditions.
Compensation:
- $15/hour
Please submit your resume, cover letter, and three references to priske@thehermitagemuseum.org.
Other ways to get involved at the Hermitage Museum & Gardens:
Teach at the Visual Arts School
The Hermitage accepts, on an ongoing basis, proposals for new classes and workshops at the Goode Family Visual Arts School. Learn more.
Become a Volunteer
Volunteers are needed year-round in the Museum and Gardens as well as at special events. For more information about donating your time and talents to the Hermitage, visit the Volunteer page.
The Hermitage Museum is an Equal Opportunity Employer. We are committed to the principles of equal employment opportunity and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran’s status, or any status protected by applicable federal, state, or local discrimination laws.
