Privacy Policy Overview
The Hermitage Museum & Gardens does not collect personally identifiable information about individuals—such as names and postal and/or e-mail addresses—except when it is knowingly provided by said individuals. All individuals who submit their information will automatically be enrolled to receive email marketing, but may unsubscribe at any time by clicking “Unsubscribe” at the bottom of the email.
We do not and will never sell or rent our list for the purposes of commercial solicitation. Sponsors or other third-party organizations may have the ability to send messages to subscribed individuals through our own marketing channels.
All personally identifiable information is gathered via secure, SSL encrypted forms and protected with state-of-the-art computer security applications, such as firewalls.
Scope
This Privacy Policy applies to transactions made and data gathered on the TheHermitageMuseum.org website and any programs affiliated with the ability for the organization to conduct business. The Hermitage Museum & Gardens’ website contains links to other websites, and we are not responsible for the privacy practices or content of such websites.
The terms of this Privacy Policy shall govern all interactions with the Museum through either the Museum’s website or email. By using the Museum’s website or communicating with the Museum by email, you agree to the terms of this Privacy Policy. The Hermitage Museum & Gardens may revise its Privacy Policy at any time, and we encourage you to visit this page periodically to review our current policy.
Cookies
A cookie is a small amount of data that is exchanged between your browser and the our server and is unique to your browsing session. We do not use cookies to collect or store any personally identifying information about users. Cookies are used for gathering anonymous, general data on user traffic across the site. If you choose to reject cookies, you will still be able to use the website but may not have full functionality in some sections.
The Hermitage Museum & Gardens may use the Google Analytics cookie for non-personally identifiable data related to web traffic and web interactive behavior from our visitors. Google allows people to opt-out of their cookie practices.
When You Provide Personally Identifiable Data Related to Commerce
The Museum will ask you to provide personally identifiable information necessary to process and service your membership, event registration, and/or donation that may include your name, billing address, telephone number, e-mail address, and credit card number. When you make a transaction online, your credit card information will be temporarily stored on a secure transaction server, and we will retain the personally identifiable information you provided for our records and to facilitate customer service.
When You Provide Personally Identifiable Data Related to Email
The Museum will use your information to provide you with updates about exhibitions, programs, and special offers. Any personally identifiable information voluntarily provided by you will be used for the purpose(s) for which the information was provided. On rare occasions this could mean it could be shared with other carefully screened reputable organizations or companies whose products and services might interest you but whose privacy policies may differ from ours. Your personally identifiable information will not be disclosed or used for purposes other than those specified without your consent, except as authorized by law.
Opting Out
Every promotional email from The Hermitage Museum & Gardens includes a link to unsubscribe from all future email communications.
E-mails
If you email the Museum, your message and e-mail address will be forwarded to the appropriate department within the Museum. Any message, material, business information, ideas, concepts, or other information sent to the Museum by email will be treated as non-confidential and non-proprietary. Your email address may be added to our database to receive future promotional marketing emails.
Copyright and Terms Of Use
Unless otherwise noted, all content copyright © 2025 The Hermitage Museum & Gardens. Some rights reserved. Some copyright and other proprietary rights may be held by individuals or entities other than, or in addition to, the The Hermitage Museum & Gardens. The Museum does not warrant that the use of materials displayed on this website will not infringe on the rights of third parties, such as artists or artists’ heirs holding the rights to these works. Commercial use restricted.
