Privacy Policy Overview
The Hermitage Museum & Gardens only collects personally identifiable information (e.g., names, addresses, emails) when knowingly provided by individuals. Those who submit their information will be added to our email marketing list but can unsubscribe at any time via the link in our emails.
We do not sell or rent personal information. Occasionally, sponsors or partners may send messages through our marketing channels.
All personal data is collected securely.
Scope
This policy applies to data collected via TheHermitageMuseum.org and affiliated programs. The Museum is not responsible for the privacy practices of external websites linked from our site.
By using our website or contacting us via email, you agree to this policy. We may update it at any time and encourage periodic review.
Cookies
We use cookies for anonymous website traffic analysis. Cookies do not collect personally identifiable information. You can disable them, though some site features may not function fully. We may use Google Analytics, which allows users to opt out of data collection.
When You Provide Personally Identifiable Data Related to Commerce
When you register, donate, or become a member, we collect necessary personal and payment information. Credit card data is temporarily stored on secure servers; other information is retained for customer service.
When You Provide Personally Identifiable Data Related to Email
Your information may be used to send updates about events, programs, and offers. In rare cases, we may share your data with select, reputable third parties. We do not share personal data without your consent, unless required by law.
Opting Out
Every promotional email from The Hermitage Museum & Gardens includes a link to unsubscribe from all future email communications.
E-mails
If you email the Museum, your message and e-mail address will be forwarded to the appropriate department within the Museum. Any message, material, business information, ideas, concepts, or other information sent to the Museum by email will be treated as non-confidential and non-proprietary. Your email address may be added to our database to receive future promotional marketing emails.
Copyright and Terms Of Use
Unless otherwise noted, all content copyright © 2025 The Hermitage Museum & Gardens. Some rights reserved. Some copyright and other proprietary rights may be held by individuals or entities other than, or in addition to, the The Hermitage Museum & Gardens. The Museum does not warrant that the use of materials displayed on this website will not infringe on the rights of third parties, such as artists or artists’ heirs holding the rights to these works. Commercial use restricted.